Helping debt-burdened consumers.
SettleThatDebt.com takes a human approach to debt relief. We are passionate about helping people overcome debt as quickly as possible.
Proud of our reputation
Unlike some companies that charge fees before debts are settled, SettleThatDebt.com never charges a fee until we’ve done our work and negotiated a settlement.
Our goal: Ensure people have all the information they need to make informed choices about solving their debt problems — even if the choice they make isn’t Settle That Debt.
If you enroll in our program, you are trusting us to help you. We are honored by this trust, and will work hard every day to earn it.
Please note that all calls with the company may be recorded or monitored for quality assurance and training purposes.
Syntax Data, LLC provides “The User” with access to its content, resources, tools for communication, public forums, commerce platforms, and other services through its network of websites, “The Service”. Syntax Data, LLC provides its service to the user, subject to the following Terms of Service.
Syntax Data, LLC is not responsible for providing you access facilities or equipment (in any form) to its service. You, “The User”, also comprehends and concur that “The Service” may include advertisements and sponsorships and that these are necessary for Syntax Data, LLC to provide “The Service”. You also comprehend and agree that Syntax Data, LLC makes no submission about the suitability, reliability, availability, timeliness, and accuracy of the information, products, services and related graphics contained within “The Service” for any purpose. “The Service” is provided “as is” without warranty of any kind. Syntax Data, LLC hereby disclaims all warranties and conditions with regard to “The Service”.
Syntax Data, LLC is firmly committed to making its programs and services available to all individuals for whom those programs are suitable and does not tolerate discriminatory practices in connection with those programs and services. Accordingly, it is the policy of Syntax Data, LLC to ensure equal opportunity and access to its programs and services without discrimination on the basis of race, color, religion, sex, marital status, citizenship, national origin, or ancestry. Syntax Data, LLC prohibits any such discriminatory practices.
THE SERVICE IS SUBJECT TO THE APPLICABLE RETAINER AGREEMENTS AND LEGAL DISCLAIMER.
“The Service” is provided to you, “The User”, under the terms and conditions and any amendments thereto and any operating rules or policies that may be published from time to time by Syntax Data, LLC as part of the Terms of Service/Legal Disclaimer and related disclosures which are cumulatively included herein by reference. The Syntax Data, LLC Terms of Service comprises the entire agreement between “The User” and Syntax Data, LLC and supersedes any prior agreements pertaining to the subject matter contained herein. BY COMPLETING THE REGISTRATION PROCESS AND CLICKING THE “SUBMIT” BUTTON, YOU ARE AGREEING TO BE BOUND BY THE Syntax Data, LLC Terms of Service, Legal Disclaimer and applicable terms of the Retainer Agreement.
Syntax Data, LLC reserves the right to change any of the terms, conditions, and notices under which “The Services” are offered. You are responsible for regularly reviewing these terms and conditions, including changes/modifications if any incorporated by us from time to time. Your continued use of “The Service” constitutes your agreement to all such terms, conditions, and notices.
Syntax Data, LLC reserves the right to modify or discontinue, temporarily or permanently, “The Service” (or any part of “The Service”) with or without notice to “The User” at any time and from time to time. “The User” agrees that Syntax Data, LLC shall not be liable to “The User” or any third party for any modification or discontinuance of the Service.
“The Service” may include e-mail services, message boards, chat areas, newsgroups, forums, communities and/or other message or communication facilities designed to enable you to communicate with others (collectively, “Tools for Communication”). You agree to use the Tools for Communication only to post, send and receive messages and material that are proper and, when applicable, related to the particular tool for Communication. You also hereby agree that you shall not make use of “The Service” for any commercial purpose, including reselling and/or co branding/private labeling.
As a condition of your use of “The Service” you, “The User”, agree to provide: (a) true, accurate, current and complete information about yourself as required by “The Service’s” registration form (such data being the “Registration Information, and Retainer Agreement”) (b) maintain and promptly update the Registration Information to keep it accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, Syntax Data, LLC has the right to terminate the user account and refuse any and all current or future use of “The Service”. (c) Syntax Data, LLC the right to use / disclose the aggregate registration information to third parties in connection with marketing of services, subject to the privacy policy. You have also consented Syntax Data, LLC the right to use your registration information to provide targeting of advertising and other service offers. This could also be used to customize the content you see, to fulfill your requests for certain products and services and to contact/inform you through e-mail or otherwise about special offers or new products.
As a condition of your use of “The Service” you will not use “The Service” for any illegal purposes. You will be solely responsible for the contents of transmissions made by you through “The Service”.
You agree not to use “The Service” to: (a) Obstruct or hinder the use and enjoyment of “The Service” by other Users; (b) Violate any applicable local, state, national, and international laws and regulations; (c) Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity; (d) Interfere with or disrupt “The Service” or servers or networks connected to “The Service”, or defy any requirements, regulations or guidelines of networks connected to “The Service”; (e) Transmit or otherwise make available any material in connection with surveys, chain letters, junk e-mail, spamming, contests, pyramid schemes, or any duplicative or unsolicited messages (commercial or otherwise); (f) Upload, post, e-mail, transmit or otherwise make available any content that is unlawful, damaging, intimidating, hostile, offensive, harassing, defamatory, improper, obscene, vulgar, invasive of another’s privacy, caste related, ethnically or otherwise objectionable; (g) Upload, post, e-mail, transmit or otherwise make available any content protected by any patent, trademark, copyright or other intellectual proprietary laws unless you own or control the rights thereto or have received all necessary consents to do the same; (h) Upload files that contain viruses, worms, corrupted files or any other similar software or programs designed to disrupt, damage or limit the operation of any computer or telecommunications equipment or property of another; (i) “Stalk” or otherwise harass other users; collect or store personal data about other users. (j) Advertise, promote or offer to sell or buy any goods or services for any business purpose unless “The Service” specifically allows such messages or transactions. (k) Reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion, use or access of “The Service”. (l) Violate the Fair Credit Reporting Act, the Fair Debt Collection Practices Act or any other law, (m) Conduct any activity that would aid or assist terrorism or related activity or would endanger U.S. military personnel.
Syntax Data, LLC has no obligation to observe and monitor “The Service”. However, Syntax Data, LLC reserves the right to review materials posted and to remove any material/s. Syntax Data, LLC also reserves the right to terminate your access to any or all of “The Services”, at any time, without notice, for any reason whatsoever.
Syntax Data, LLC reserves the right subject to attorney-client privilege to the extent applicable and to the extent the same is not waived through these provisions, at all times to divulge any information as it considers necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part. These would be more applicable to the publicly accessible areas of “The Service” that are intended to be available to the general public. For example, publicly accessible areas of “The Service” would include message boards and chat rooms that are open to both registered users and visitors.
In view of the global nature of the World Wide Web, “The User” understands and agrees that technical processing of tools of communication is (and may be) required to send and receive messages, to correspond/conform to the technical requirements of connecting networks, to correspond/conform to the limitations of “The Service”, or to correspond/conform to other, similar technical requirements.
As part of “The Service’s” registration process you will provide us with current, complete and accurate information as requested by the registration form. You will then choose a user name and password. You take total responsibility for maintaining the confidentiality of your password and account. You are also entirely responsible for any and all activities that occur under your account. You agree to notify Syntax Data, LLC immediately of any unlawful/unauthorized use of your account or any other security violation. You agree to ensure that you exit from your account at the end of each session. You understand that Syntax Data, LLC will not be liable for any loss or damage in any form incurred as a result of unauthorized usage of your account, with or without your knowledge. However, you could be held liable for losses or damages incurred by Syntax Data, LLC or a third party as a result of your failure to comply with this clause. You also agree not to use anyone else’s account, at any time, without the prior permission of the account holder.
Registration information and certain other information about you is subject to our Privacy Policy. For more information, see our privacy policy.
Registration information and certain other information about you are subject to our Disclaimer. For more information, see our Legal Disclaimer.
You expressly understand and agree that to the extent permitted under the RPC, Syntax Data, LLC shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Syntax Data, LLC has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; or (v) any other matter relating to the service.
Syntax Data, LLC does not claim ownership of the “content” (in the form of data, text, software, music, sound, photographs, graphics, video, messages or other materials) you provide to Syntax Data, LLC (including feedback and suggestions) or post, upload, privately transmit, input or submit to any Syntax Data, LLC site or service for review by the general public. However, by posting, uploading, or making available content or any other material, you grant Syntax Data, LLC and its affiliate sites permission to use your submission in connection with the operation of their Internet businesses, including, without limitation, the rights to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your submission, and to publish your name in connection with your submission.
By entering your contact information onto settlethatdebt.com you expressly request to receive information via telephone call, email and text/SMS message (including through the use of an automatic telephone dialing system or artificial/prerecorded voice, SMS or MMS (text) messages, even if your telephone number(s) is/are currently listed on any state, federal or corporate Do Not Call list). Consent is not a requirement to purchasing the goods or services that Syntax Data Company is offering. Standard text message rates and cellular data charges apply. You may opt-out by replying “stop” to any message that you receive.
Please note that all calls with the company may be recorded or monitored for quality assurance and training purposes.
This Online Privacy Policy applies to www.settlethatdebt.com, owned and operated by Syntax Data, LLC (sometimes referred to as “Company”), and any Company affiliate or subsidiary online interface that links to this Policy, (each, a “Site,” and collectively, the “Sites”). This Policy describes how Syntax Data, LLC collects and uses the personal information you provide. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information.
Agreement to this Policy: By using this Site you consent to this Online Privacy Policy, including your consent to our use and disclosure of information about you in the manner described herein.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Collection and Use of Personal Information We collect the following personal information from you.
We collect this information when you
We use this information to
Information Obtained from Third Parties We purchase marketing data about our customers from third parties and combine it with the personally identifiable information customers provide us, to offer advertising and products in which we think our customers will be interested. We do not disclose this information to any third parties other than agents or other service providers working on our behalf. Those agents or other service providers are obligated to use this information only for the purpose for which we provided it to them.
Information Sharing We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell, rent, trade, or otherwise share your personal information with third parties without first providing you notice and choice.
We may provide your personal information to agents or service providers acting on our behalf for limited purposes. For example, we may share personal information with our agents or service providers to ship your order, or send you email on our behalf. These third parties are authorized to use your personal information only to perform the service they are providing for us.
We reserve the right to disclose your personal information as required by law (e.g., to comply with a subpoena, warrant, court order, or similar legal process served on our website) and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.
In the event SettleThatDebt.com goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and/or a prominent notice on our website of any such change in ownership or control of your personal information, as well as any choices you may have regarding your personal information.
Choice/Opt-Out You may opt-out of receiving our newsletter or marketing emails from us by following the unsubscribe instructions included in each newsletter or marketing email or you can contact us at success@SettleThatDebt.com
Legitimate Interests
We use cookies, log files, enhanced email, connected mobile, and connected TV communications for our legitimate interests of providing you with relevant and personalized interactions, in accordance with Article 6(1)(f) of the GDPR.
Cookies and Other Tracking Technologies
Cookies
A cookie is a digital file that contains a string of text, storing information. Commonly, web servers which host and maintain websites send cookies to your computer. They are usually stored on your computer via your web browser. The web browser communicates information related to your interactions with the website, back to the web server of the website. This is a common way to drive personalization across internet enabled devices, as the storing of this information allows the website to know what it should know about you based on what you previously looked at or interacted with.
Syntax Data, LLC and our partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.
Log Files
A log file is a digital file that records interactions between software systems. Log files exists across all internet and IP enabled devices, including the connected mobile, connected TV, and enhanced email tactics described herein. Device type and location using latitude and longitude coordinates can also be stored.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or page views.
We use this information to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We may record your IP addresses when you place an order through our site in order to detect and prevent fraud.
We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here https://optout.aboutads.info/ (or if located in the European Union click here https://youronlinechoices.eu/). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Connected Mobile Communications
Through highly selective and privacy compliant partners, Syntax Data, LLC may also use connected mobile devices to extend the reach of their marketing and advertising initiatives to maximize relevance for the client experience. Mobile devices may have cookies, but mainly use specifically aggregated device identifiers. Apple devices use the Apple ID for Advertising (IDFA) and Android devices user the Android Advertising ID (AAID). Unlike Cookies, IDFAs and AAIDs do not expire. Apple and Android customers must manually change their IDs on their specific devices, and may do so at any time.
Connected TV Communications
Through highly selective and privacy compliant partners, Syntax Data, LLC may also utilize addressable TV integrations in our marketing and advertising communication tactics. Set-top boxes (cable boxes) are assigned Subscriber IDs that represent a customer’s viewership preferences in a privacy compliant and aggregated fashion. Unlike Cookies, these Subscriber IDs do not expire. Customers of these cable providers must inform their cable providers if they would like to opt-out of targeted advertising content.
Enhanced Email Communications
Email marketing communications that you may receive from Syntax Data, LLC may contain code that operates similar to a cookie, called a pixel. Pixels are usually short lines of HTML code that are activated when you open or click content within an email. Measuring and analyzing these interactions enable more contextual and personalized email communications, as well as inform tactics across connected mobile and connected TV tactics through the process of data onboarding.
Data Onboarding
Through highly selective and privacy compliant partners, Syntax Data, LLC may engage in the process of transforming offline data into an online environment, or transforming online data into an offline environment. Such a process will entail at the very least, the aggregated matching of customer data across disparate data sets. The aggregation will ensure consumer privacy while still facilitating contextual relevance of the data. Once aggregated, this data would be shared with our advertising platform partners for marketing and advertising activities.
Correcting and Updating Your Personal Information Upon request we will provide you with information about whether we hold any of your personal information. If you wish to request access, or deletion of your personal information please contact us at success@SettleThatDebt.com.
We will respond to your request within a reasonable timeframe.
Data Retention We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Cookies and Devices will be stored in the DMP for up to 90 days, but could be stored with our advertising partners up to 180 days.
Links to Other Websites Our site includes links to other websites whose privacy practices may differ from those of SettleThatDebt.com. If you submit personal information to any of those sites, your information is subject to their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
Social Media Widgets Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on our website. These Features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy statement of the company providing it.
Testimonials We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at success@SettleThatDebt.com
Security The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can contact us at success@SettleThatDebt.com
Frames Some of our pages utilize framing techniques to serve content to/from our partners while preserving the look and feel of our website. Please be aware that you are providing your personal information to these third parties and not to Syntax Data, LLC.
Notice to California Residents
If you are a California resident, California law may provide you with additional rights concerning NDR’s collection and use of your personal information. After reading this Online Privacy Policy, please click here to visit NDR’s California Privacy Notice to learn more about your California Privacy Rights.
Notice to Vermont Residents
In response to Vermont regulations, we automatically treat accounts with Vermont billing addresses as if you requested that we not share your information with nonaffiliated third parties, and that we limit the information we share with our affiliates. If we disclose information about you to nonaffiliated third parties with whom we have joint marketing agreements, we will only disclose your name, address, other contact information, and information about our transaction and experiences with you.
Notice to Nevada Residents
We are providing you this notice pursuant to state law. You may be placed on our internal Do Not Call List by requesting that we cease calling you by contacting us directly and making such request in writing at success@SettleThatDebt.com. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: 702-486-3132; e-mail: BCPINFO@ag.state.nv.us.
Notice to Users Outside of the United States
This Online Privacy Policy is intended to cover collection of information on our Sites from residents of the United States. If you are visiting our Sites from outside the United States, please be aware that your information may be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and laws of the United States and other countries might not be as comprehensive as those in your country. By using our services, you understand that your information may be transferred to our facilities and those third-parties with whom we share it as described in this Notice.
Protecting Children’s Privacy Online
The Site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Site. We do not knowingly collect information from children under 13. Visit the Federal Trade Commission website for more information about the Children’s Online Privacy Protection Act (COPPA). If you believe that we have received information from a child or other person who is not of a majority age in their relevant jurisdiction, please contact us at our email or physical mailing address listed in the “Contact Us” section below and we will take all reasonable efforts to remove the information.
Practices for Contacting You
Syntax Data is the leading provider of debt relief services. Our company prides itself on being a compliant provider of quality, effective services that empower consumers to take control of their financial lives.
At Syntax Data, we believe in transparent and honest advertising practices. We will never place unsolicited “cold-calls” to you. Recently, consumers have told us that they are receiving calls from a group that is falsely using our name (Syntax Data) without our permission. The group claims that they are us, and even goes as far as using our name in their Caller ID. They claim they are seeking to collect a debt on our behalf and attempt to obtain payment information from you via telephone. None of this is true, we don’t call you to collect on debts, and, in fact, we have reported these violators to law enforcement agencies. Please protect yourself and don’t be fooled.
If you ever have any question as to whether a call you receive using our name is real, please call us directly at 888-660-7427. We are here to assist and protect you.
Notification of Privacy Statement Changes. We may update this policy from time to time as our information practices are modified or changed. If we make changes to the Privacy Notice, we will revise the “Last Updated” date at the top of this Notice. Any changes to this Notice will become effective when we post the revised Notice on the Site. Your use of the Site following these changes means that you accept the revised Notice.
Contact Information You can contact us by writing or email us at the address below.
Syntax Data, LLC
180 Maiden Lane, 30th Floor
New York, NY 10038
success@SettleThatDebt.com
800-300-9550
Call Monitoring: Please note that all calls with the company may be recorded or monitored for quality assurance and training purposes.
Please print and retain a copy of this privacy policy for your records.